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Frequently Asked Questions

Find Answers to Common Questions

Q: What are your opening hours?

A: We are open Monday to Saturday from 9AM to 9PM, and Sunday from 10AM to 8PM. We are closed on major holidays.

Q: How do I make a reservation?

A: You can make a reservation through our online booking system on the Booking page, or call us directly at +34 958 123 456. Reservations are recommended, especially during peak hours.

Q: Can I cancel or modify my reservation?

A: Yes, you can cancel or modify your reservation up to 24 hours before your reservation time. Please contact us at +34 958 123 456 or info@lafuentegranada.com. Cancellations made less than 24 hours in advance may incur a fee.

Q: Do you accommodate dietary restrictions?

A: Absolutely! We can accommodate various dietary requirements including vegetarian, vegan, gluten-free, and allergen-free meals. Please inform us of any dietary needs when making your reservation.

Q: Do you accept group reservations?

A: Yes, we accept group reservations for 8 or more people. For groups, please contact us directly at +34 958 123 456 to arrange a customized menu and seating.

Q: Do you offer private dining or special events?

A: Yes, we offer private dining options for birthdays, anniversaries, corporate events, and other special occasions. Please contact us for more details and to discuss your event requirements.

Q: What payment methods do you accept?

A: We accept all major credit cards (Visa, Mastercard, American Express), debit cards, and cash. Payment is due at the time of your visit unless prior arrangements have been made.

Q: What is your dress code?

A: We maintain a smart casual dress code. Please avoid beachwear and athletic clothing. Jacket and tie are not required but are welcome.

Q: Do you have a children's menu?

A: Yes, we offer a children's menu with smaller portions and kid-friendly options. Please let us know when making your reservation if you have children in your party.

Q: Do you offer catering services?

A: Yes, we offer catering services for corporate events, parties, and other occasions. Please contact us at info@lafuentegranada.com or +34 958 123 456 for catering inquiries and quotes.

Q: Is parking available?

A: Yes, we have parking available for our guests. Please inquire about parking when making your reservation.

Q: Do you have a reservation cancellation policy?

A: We require cancellations to be made at least 24 hours in advance. Cancellations made less than 24 hours before the reservation time may be subject to a cancellation fee, typically equal to a percentage of the reservation value.